Privacy Policy
Our privacy Policy is to help you understand how we collect, use, disclose, transfer, and store your information. Please take a moment to familiarize yourself with our privacy practices. When you use the Site, you consent to our collection, use and disclosure of information about you as described in this privacy policy.
Collection and use of information
Personal information
We collect information from you directly or automatically when you use our Site. Personal information is data that can be used to identify or contact a person. You may be asked to provide your personal information anytime you are in contact with s-cloth or its affiliates. s-cloth and its affiliates may share this personal information with each other and use it consistent with this Privacy Policy. They may also combine it with other information to provide and improve our products, services, content, and advertising. You are not required to provide the personal information that we have requested, but, if you chose not to do so, in many cases we will not be able to provide you with our products or services or respond to any queries you may have.
Collection of Personal information (information that user provides)
When you fill any form in the site, when you register or update the details of user account, create an sID, search or purchase a product, download a software update, contact us or participate in an online survey, post comments or reviews we may collect a variety of information, including your name, mailing address, phone number, email address, contact preferences, and credit card/PayPal information etc. When link your account on a third party site (e.g. Facebook or Google) to your account, in which case we will obtain the Personal Information that you have provided to the third party site, to the extent allowed by your settings with the third party site and authorized by you. Or invite others to participate in s-cloth services or forums, s-cloth may collect the information you provide about those people such as name, mailing address, email address, and phone number. s-cloth will use such information to fulfill your requests, provide the relevant product or service, or for anti-fraud purposes.
Use of personal information
The personal information we collect allows us to keep you posted on s-cloth’s latest product announcements, software updates, and upcoming events. If you don’t want to be on our mailing list, you can opt out anytime by updating your preferences in the settings.
We also use personal information to help us create, develop, operate, deliver, and improve our products, services, content and advertising, and for loss prevention and anti-fraud purposes.
We may use your personal information, including date of birth, to verify identity, assist with identification of users, and to determine appropriate services. For example, we may use date of birth to determine the age of s-cloth sID account holders.
From time to time, we may use your personal information to send important notices, such as communications about purchases and changes to our terms, conditions, and policies. Because this information is important to your interaction with s-cloth, you may not opt out of receiving these communications.
We may also use personal information for internal purposes such as auditing, data analysis, and research to improve s-cloth’s products, services, and customer communications.
Collection and use of Non-personal information
We also collect data in a form that does not, on its own, permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose. The following are some examples of non-personal information that we collect and how we may use it:
We may collect information such as occupation, language, post code, area code, unique device identifier, referrer URL, location, and the time zone where an s-cloth product is used so that we can better understand customer behavior and improve our products, services, and advertising.
We may collect information regarding customer activities on our website, sStore, and from our other products and services. This information is aggregated and used to help us provide more useful information to our customers and to understand which parts of our website, products, and services are of most interest. Aggregated data is considered non?personal information for the purposes of this Privacy Policy.
We may collect and store details of how you use our services, including search queries. This information may be used to improve the relevancy of results provided by our services. Except in limited instances to ensure quality of our services over the Internet, such information will not be associated with your IP address.
With your explicit consent, we may collect data about how you use your device and applications in order to help app developers improve their apps.
If we do combine non-personal information with personal information the combined information will be treated as personal information for as long as it remains combined.
Cookies and other technologies
s-cloth’s websites, online services, interactive applications, email messages, and advertisements may use “cookies” and other technologies such as pixel tags and web beacons. These technologies help us better understand user behavior, tell us which parts of our websites people have visited, and facilitate and measure the effectiveness of advertisements and web searches. We treat information collected by cookies and other technologies as non?personal information. However, to the extent that Internet Protocol (IP) addresses or similar identifiers are considered personal information by local law, we also treat these identifiers as personal information. Similarly, to the extent that non-personal information is combined with personal information, we treat the combined information as personal information for the purposes of this Privacy Policy.
Ads that are delivered by s-cloth’s advertising platform may appear in sNews and in the s Store. If you do not wish to receive ads targeted to your interests from s-cloth’s advertising platform, you can choose to enable Limit Ad Tracking, which will opt your s-cloth sID out of receiving such ads regardless of what device you are using. If you enable Limit Ad Tracking on your mobile device, third-party apps cannot use the Advertising Identifier, a non-personal device identifier, to serve you targeted ads. You may still see ads in the sStore or News based on context like your search query or the channel you are reading. In third-party apps, you may see ads based on other information.
s-cloth and our partners also use cookies and other technologies to remember personal information when you use our website, online services, and applications. Our goal in these cases is to make your experience with s-cloth more convenient and personal. For example, knowing your first name lets us welcome you the next time you visit the s-cloth Online Store. Knowing your country and language − and if you are an educator, your school − helps us provide a customized and more useful shopping experience. Knowing someone using your computer or device has shopped for a certain product or used a particular service helps us make our advertising and email communications more relevant to your interests. And knowing your contact information, and provide you with better customer service.
If you want to disable cookies, check with your browser provider to find out how to disable cookies. Please note that certain features of the s-cloth website will not be available once cookies are disabled.
As is true of most internet services, we gather some information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring and exit websites and applications, operating system, date/time stamp, and clickstream data.
We use this information to understand and analyze trends, to administer the site, to learn about user behavior on the site, to improve our product and services, and to gather demographic information about our user base as a whole. s-cloth may use this information in our marketing and advertising services.
In some of our email messages, we use a “click-through URL” linked to content on the s-cloth website. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked in this way, you should not click text or graphic links in the email messages.
Pixel tags enable us to send email messages in a format customer can read, and they tell us whether mail has been opened. We may use this information to reduce or eliminate messages sent to customers.
Disclosure to third parties
At times s-cloth may make certain personal information available to strategic partners that work with s-cloth to provide products and services, or that help s-cloth market to customers. Personal information will only be shared by s-cloth to provide or improve our products, services and advertising; it will not be shared with third parties for their marketing purposes.
Service Providers
s-cloth shares personal information with companies who provide services such as information processing, extending credit, fulfilling customer orders, delivering products to you, managing and enhancing customer data, providing customer service, assessing your interest in our products and services, and conducting customer research or satisfaction surveys. These companies are obligated to protect your information and may be located wherever s-cloth operates.
Others
It may be necessary − by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence − for s-cloth to disclose your personal information. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.
We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users. Additionally, in the event of a reorganization, merger, or sale we may transfer any and all personal information we collect to the relevant third party.
Protection of personal information
s-cloth takes the security of your personal information very seriously. s-cloth online services such as the sStore protect your personal information during transit using encryption such as SSL (Secure Sockets Layer).
When you use some s-cloth products, services, or applications or post on and s-cloth forum, chat room, or social networking service, the personal information and content you share is visible to other users and can be read, collected, or used by them. You are responsible for the personal information you choose to share or submit in these instances. For example, if you list your name and email address in a forum posting, that information is public. Please take care when using these features.
Integrity and retention of personal information
s-cloth makes it easy for you to keep your personal information accurate, complete, and up to date. We will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
Access to personal information
You can help ensure that your contact information and preferences are accurate, complete, and up to date by logging in to your account at s-cloth sID. For other personal information we hold, we will provide you with access for any purpose including to request that we correct the data if it is inaccurate or delete the data if s-cloth is not required to retain it by law or for legitimate business purposes. We may decline to process requests that are frivolous/vexatious, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by local law. Access, correction, or deletion requests can be made through the Contact Form.
Children & Eligibility
We understand the importance of taking extra precautions to protect the privacy and safety of children using s-cloth products and services. Children under the age of 13, or equivalent minimum age in the relevant jurisdiction, are not permitted to create their own sIDs, unless their parent provided verifiable consent or as part of the child account creation process.
Location based services
To provide location-based services, s-cloth and our partners and licensees may collect, use, and share precise location data, including the real-time geographic location. Where available, location-based services may use GPS, Bluetooth, and your IP Address, along with crowd-sourced Wi-Fi hotspot and cell tower locations, and other technologies to determine your devices’ approximate location. Unless you provide consent, this location data is collected anonymously in a form that does not personally identify you and is used by s-cloth and our partners and licensees to provide and improve location-based products and services. For example, your device may share its geographic location with application providers when you opt in to their location services.
Third party sites and services
s-cloth websites, products, applications, and services may contain links to third-party websites, products, and services. Our products and services may also use or offer products or services from third parties.
Information collected by third parties, which may include such things as location data or contact details, is governed by their privacy practices. We encourage you to learn about the privacy practices of those third parties.
International users
All the information you provide may be transferred or accessed by entities around the world as described in this Privacy Policy. s-cloth, as a global company, has a number of legal entities in different jurisdictions which are responsible for the personal information which they collect and which is processed on their behalf by s-cloth
Our companywide commitment to your privacy
To make sure your personal information is secure, we communicate our privacy and security guidelines to s-cloth employees and strictly enforce privacy safeguards within the company.
Privacy Questions
If you have any questions or concerns about s-cloth’s Privacy Policy, please contact us. s-cloth may update its Privacy Policy from time to time. When we change the policy in a material way, will be posted here the updated Privacy Policy .
Feedback and Information
Any feedback you provide at this site shall be deemed to be non-confidential. s-cloth shall be free to use such information on an unrestricted basis.
The information contained in this web site is subject to change without notice.
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